Bidding for a property
Available properties are advertised weekly on the Breckland Key Select website which you can access through your own PC or a PC in other locations such as Libraries and information points.
Properties will appear on the website and be available for bidding on from midnight on Wednesday through to midnight on the following Monday.
The adverts tell you who the landlord of the property is, where it is located, the size of the dwelling (number of bedrooms), whether pets are allowed, the rent and other features which will help you to decide if you wish to make a bid or not. The advert will also inform you if there are conditions that you have to meet in order to bid for the property. An example of this might be a minimum age requirement or a local connection to the area.
We want to ensure that the information that you are given on properties allows you to decide if it suits your needs. Before you make a bid, you may wish to:
- - Check out the location of the property on the map facility to see if it is in an area you would be happy to live in? Would you easily be able to get to the amenities you need, e.g. doctors, shops, schools or church? Further information about the location of a property can be found by using the link on the advert to the Up my Street website.
- - The size of the property is suitable for your needs. How many bed spaces are there? The advert will state how many bedspaces/people can live in the property.
- - The advert will state the floor level which flats and maisonettes are on and if there is lift access. Before bidding think if you can manage the stairs or are able to use a lift?
- - If you would like to consider alternative housing options, further information can be found on the housing options pages of this website.
Registered applicants of the Breckland Key Select scheme will be able to bid for a maximum of 2 properties in each bidding cycle.
You can bid in the following ways:
On the Website:
Go to login and log on with your Breckland Key Select user ID and password. Then use the properties search facility to see what properties are available to bid on. Having made your choice and after going in to the property details, you can then highlight this property by ticking in the box on the left of the advert and use the Place Bid button.
Call 01362 656833 and speak to a member of staff. After your first call we can set the system up to bid automatically for you on properties you might be interested in.
The Offer of accommodation
Once the bidding cycle has closed, the bids that have been received will automatically be put in to priority order to produce a shortlist of eligible applicants for each available property. The priority is based on banding and the length of time on the Housing Register.
The landlord of the property allocates from the shortlist that is produced and after doing eligibility and verification checks on the information you have supplied will invite the top applicant to view the property. If you are at the top of the shortlist, you will normally be invited to view the property unless there are reasons why the landlord is unable to offer you the property. If you refuse the property, then the next person on the shortlist will be invited to view it.
If you refuse 3 properties that you have bid for and have been offered, your banding will be reduced to the lowest band. Similarly, if you fail to bid on suitable properties which meet your housing need in three bidding cycles then your banding will be reduced to the minimum band unless there are acceptable reasons for not bidding.
Some of the housing associations may invite more than one applicant to view a property at the same time. Usually however, the property is offered to the applicant with the highest housing need who attends the viewing. If it is not your intention to attend the viewing, you must contact the housing association immediately.
Properties may be advertised on the website some time before they are ready for occupation. The housing association will inform the successful applicant when it is ready for occupation.
While a property is under offer to an applicant, they will not be able to place a bid on any other properties. An Applicant may be considered for two properties at the same time if they top the respective short listing with both their bids and will need to make a decision very quickly following their viewings of the properties as to the one they would like to be offered as the landlord will not be able to hold properties open to applicants for a period of time.
What type and size of property can I bid for?
The type and size of property you can apply for depends upon your family size. The property description may contain information on who will be eligible to apply for it. Occasionally there will be some different eligibility criteria that apply to certain properties but this will be clearly shown in the property adverts.
The system will tell you if you are not able to bid on a property and why in the full details.
Remember that if you are bidding on the website, the system will only allow you to bid for properties that you are eligible for.
Please be aware that NONE of the properties advertised are furnished or carpeted.
Once the property has been successfully let we will then publish information on the website about the allocation. The information that we can tell you will be the number of applicants that have bid for the property as well as the band and the registration date of the successful bidder.
Unfortunately, it is not possible to give you individual feedback due to the numbers involved in the bidding process.
You will be able to talk to someone about your housing situation at any time by contacting the Housing Register Team on 01362 656833.